How Pickup Namibia works
Whether you need a lift or you’re driving between towns, here is exactly what happens from sign-up to arrival. No guesswork, no roadside waiting.
- 1 Sign up
- 2 Book or post
- 3 Pay in the app
- 4 Travel
- 5 Rate
Get started in minutes
Everyone starts the same way. Set up once, then switch between passenger and driver whenever you like.
Download the app
Install the Pickup Namibia app on your Android or iPhone.
Sign up and verify
Create your account with your email, phone number or a social media account, then verify your email or phone number.
Complete your profile
Add your name, photo, contact details and a short bio. Set your travel preferences, such as smoking or non-smoking and music. A clear profile helps people trust you.
If you need a lift
From search to arrival, in five clear steps.
Search your route
Enter where you’re leaving from, where you’re going and your travel date.
Compare available rides
See each driver’s profile, car details, departure time and price, then pick the ride that suits your schedule and budget.
Rides with no seats left can’t be booked.Send a booking request
Request your seat. The driver reviews it and accepts.
Pay securely in the app
Once the driver accepts, you pay through the app. Your payment is held safely until the trip is completed.
Chat, meet and travel
Use in-app messaging to confirm the meeting point. On the day, check the driver and car match what the app shows, then enjoy the ride.
If you’re driving between towns
You’re making the trip anyway. Fill your empty seats and share the fuel costs.
Add your vehicle
Enter your car’s make, model, colour and licence plate. You can add more than one vehicle. Complete document verification so passengers can trust you.
Post your ride
Tap “Post a Ride” and enter your departure, destination, date, time and available seats.
Set your price
Choose a price per passenger. The app suggests one based on distance and market rates, and you can adjust it.
Accept passengers
Review booking requests and accept. In “My Rides” you can see who has booked, and you can unpublish or delete a trip at any time.
Meet, drive and get paid
Message your passengers to agree on pickup spots. When the trip is completed, the app releases the payment to you and you can withdraw your earnings.
Your money is protected until you arrive
Payments go through the app, not cash at the roadside. The app holds your payment while the trip happens, so both sides are covered.
- Passenger paysAfter the driver accepts
- App holds the paymentWhile the trip takes place
- Driver is paidOnce the trip is completed
Built-in safety and trust
Travelling with someone you don’t know should still feel safe. These features are part of every trip.
Verified profiles
Document verification and badges show who has been checked.
Check before you board
Confirm the driver and car match the booking before you get in.
SOS button
Get help quickly from inside the app if something feels wrong.
Ratings and reviews
Passengers and drivers rate each other after every trip.
Trip history
Every ride is recorded with driver and passenger details.
Help and support
Reach support from inside the app whenever you need it.
After the trip
Your feedback keeps the community reliable for everyone.
Payment is released
When the trip is successfully completed, the driver receives their payment.
Rate and review
Passengers and drivers rate each other and can leave a written review about the experience.
Common questions
Do I need to pay before the driver accepts?
No. You send a booking request first. Payment happens after the driver accepts it.
When does the driver get paid?
After the trip is successfully completed. Until then, the app holds the payment.
Can I be both a passenger and a driver?
Yes. One account lets you switch between rider and driver modes.
How do I contact my driver or passengers?
Use in-app messaging to agree on the meeting point and any other trip details.
What if I can’t make the trip?
Drivers can unpublish or delete a posted trip from their trips list. Passengers can see their bookings and status under their trip history.
Can a driver book their own ride?
No. Drivers can’t book seats on their own rides, and a ride with no seats left can’t be booked.
Ready to travel smarter?
Book a seat or post a ride in minutes and skip the roadside wait.
Find a lift Post a ride